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--- en:einstellungen:kundenterminal:relaunch_kundenterminal [2018/12/05 13:55] – emilia
+++ en:einstellungen:kundenterminal:relaunch_kundenterminal [2025/06/18 19:50] (aktuell) – Automatic push translation netali
@@ Zeile 1: / Zeile 1: @@
-====== Restart customer terminal ======
+====== Relaunch customer terminal ======
+The user interface of our customer terminals was completely redesigned in 2018.
+The menu was replaced by a "one-way" icon/button menu navigation for easy, user-friendly use. On the start screen, the user will find the main menu for the terminal functions for tee times, golf instructors, green fees, tournaments and card credit. By clicking on the selection, the customer is guided along the path - if necessary via a submenu - to the conclusion. For a different selection, the customer returns to the start menu (back button), exits or cancels or uses the function change via the footer menu.
+====== Revision 2024 - Terminal 2.0 ======
+In response to several requests, we have programmed the system so that customers can now book a tee time, a range fee or a trial lesson without identification.
+To do this, a person with the abbreviation ssdg must be created
+ssdg => Self Service Dummy Guest. The green fees are booked to this person.
+The name entered there will then also be displayed in the terminal for bookings.
+{{de:einstellungen:kundenterminal:terminal_ssdg.png|}}
+There are now two new menu items under Timetable/Settings/Configure self-service terminal:
+"Guest booking" and "with article selection".
+{{de:einstellungen:kundenterminal:terminal_haken_1.png|}}
+With "...with article selection" the green fees are suggested which are stored under "Greenfee A".
+"Guest booking" activates the following menu item:
+{{de:einstellungen:kundenterminal:terminalgast.png|}}
+If only this menu item is ticked, then the terminal directly accesses the item that is set for a guest booking and no item selection appears.
+If the item selection box is also ticked, this window will appear depending on the settings for the various locations.
+{{de:einstellungen:kundenterminal:terminal_auswah.png|}}
+However, the terminal does not differentiate in the item selection whether it only displays the 9-hole or 18-hole items.
+But it is still important, as with this step the bookings are entered in the timetable for either 9 or 18 holes.
+{{de:einstellungen:kundenterminal:terminal_artikelauswahl.png|}}
+You then simply select the desired item. The whole thing is based a little on trust, whether the guest really books the correct article for him. However, a receipt is printed with the item name so that the guest can be asked to show the receipt later.
+There are two different types of booking for guest bookings without identification:
+If you book via the "Book start times" button, the booking is noted in the timetable.
+However, if you book via the "Book green fee" button, you should think of it like a ticket machine.
+You buy an item (range fee, green fee, pro hour etc.) which is then NOT entered in the timetable.
+Procedure when you book the item via the "Book tee times" button:
+{{de:einstellungen:kundenterminal:term_starzeiten.png|}}
+{{de:einstellungen:kundenterminal:term_startzeitenii.png|}}
+{{de:einstellungen:kundenterminal:term_startzeiteniii.png|}}
+{{de:einstellungen:kundenterminal:terminalgast.png|}}
+{{de:einstellungen:kundenterminal:2024-09-16_09h55_21.png|}}
+{{de:einstellungen:kundenterminal:term_starzeiten6.png|}}
+{{de:einstellungen:kundenterminal:term_startzeiten7.png|}}
+{{de:einstellungen:kundenterminal:term_startzeiten8.png|}}
+And now the variant (as with the ticket machine), if you select the item via "Book green fee" and
+pays:
+{{de:einstellungen:kundenterminal:gastbuchung_0png.png|}}
+{{de:einstellungen:kundenterminal:gast-buchung1.png|}}
+{{de:einstellungen:kundenterminal:gastbuchung_3.png|}}
-===== Project order=====
-**Objective**\\
-Modern, easy-to-use and customer-friendly design of the self-service terminal interface. \\
-Focused display, self explanatory menu, adapted to the operating height of the screens. \\
-High usability and recognizable optics for every golfer - independent of the golf course - with a similar appearance of the user-friendly symbolic main menu and sub-menus.
-===== Project tasks=====
-__Design galery:__
-{{:id_de:einstellungen:kundenterminal:01_terminal-komplettansicht-hauptmenue.jpg?nolink&250|}}
-{{:id_de:einstellungen:kundenterminal:02_terminal-komplettansicht_bedienmenue.jpg?nolink&250|}}
-{{:id_de:einstellungen:kundenterminal:05_terminal-grafik-hilfstexte_zukunft_.jpg?nolink&250|}}
-{{:id_de:einstellungen:kundenterminal:03_terminal-grafik-hauptmenue.jpg?nolink&250|}}
-{{:id_de:einstellungen:kundenterminal:04_terminal-grafik-submenue.jpg?nolink&250|}}
-{{:id_de:einstellungen:kundenterminal:06_terminal-grafik-infoflaeche.jpg?nolink&160|}}
-{{:id_de:einstellungen:kundenterminal:06_terminal_24_zoll.jpg?nolink&250|}}
-__Terminal bag tag with A4 format scorecard: design example__
-{{:de:empfangskasse:greenfeebagtag:a4_scorekarte_mit_bagtag_infotext.png?direct&300|}}
-__Mandatory content:__
-For easy, user-friendly usage: the menu is replaced by a "one-way" icon/button. The main menu to the terminal functions for tee times, golf instructors, green fees, tournaments, and card credits are on the start screen. By clicking on the selection, the customer will be guided to the target, possibly via a sub-menu. For a different selection, the customer returns to the Start menu (Back Button), exits or aborts, or uses the function change via the Footer menu. These points are necessary for this:
-  - Distribution of the operating and info area of the terminal screen to the optimum view and operator height.
-  - Two graphic areas: info area with logo, picture and text above and wide visible - operating menus at eye/upper body level
-  - Main menu, submenu, icon guide, footer bar navigation, back button, logout button.
-  - Programming for simple setup of the terminal interface with icon, button, pictures, texts.
-  - Design and graphic editor for these screen sizes:
-     * 46″ Full HD with operator menu and info area
-     * 23″ with operator menu (when using the 46 "Full HD terminal for Infoscreen and Self-service)
-     * 24″ with operator menu and info area for the small self-service terminal.
-  - User-friendly tee time booking: dividing and arranging booking windows more clearly, in friendly colors and independent of local Pcc club settings.
-  - Graphic board additionally showing booking information
-__Additional content__
-  - Unique login for all functions / Automatic logout after 30 seconds of inactivity
-  - Show help texts for operator: "Please take the score card from the printer" - "Please take the Bag tag from the printer" - "Please take the receipt from the printer" - "Please remove the card from the card reader"
-  - Automatic icon layouts depending on terminal function selection.
-  - Terminal booking windows independent of local color and font settings
+__Design gallery:__
+{{id_de:einstellungen:kundenterminal:01_terminal-komplettansicht-hauptmenue.jpg?nolink&250|}}
+{{id_de:einstellungen:kundenterminal:02_terminal-komplettansicht_bedienmenue.jpg?nolink&250|}}
+{{id_de:einstellungen:kundenterminal:05_terminal-grafik-hilfstexte_zukunft_.jpg?nolink&250|}}
+{{id_de:einstellungen:kundenterminal:03_terminal-grafik-hauptmenue.jpg?nolink&250|}}
+{{id_de:einstellungen:kundenterminal:04_terminal-grafik-submenue.jpg?nolink&250|}}
+{{id_de:einstellungen:kundenterminal:06_terminal-grafik-infoflaeche.jpg?nolink&160|}}
+{{id_de:einstellungen:kundenterminal:06_terminal_24_zoll.jpg?nolink&250|}}
+__Terminal bag tag with scorecard A4 format: design example__
+{{de:empfangskasse:greenfeebagtag:a4_scorekarte_mit_bagtag_infotext.png?direct&300|}}
 ==== Terminal types ====
-{{:id_de:einstellungen:kundenterminal:image013.png?80|}}
+{{id_de:einstellungen:kundenterminal:image013.png?80|}}
-{{:id_de:einstellungen:kundenterminal:image012.png?110|}}
+{{id_de:einstellungen:kundenterminal:image012.png?110|}}
-{{:id_de:einstellungen:kundenterminal:pc-caddie-kundenterminal.png?200|}}
+{{id_de:einstellungen:kundenterminal:pc-caddie-kundenterminal.png?200|}}
-{{:de:einstellungen:kundenterminal:skagen_pcc.png?80|}}
+{{de:einstellungen:kundenterminal:skagen_pcc.png?80|}}
-{{:de:einstellungen:kundenterminal:trondheim46_mit-infoscreen.png?200|}}}
+{{de:einstellungen:kundenterminal:trondheim46_mit-infoscreen.png?200|}}
+==== Terminals installed ====
+{{id_de:einstellungen:kundenterminal:terminaljersbek02.jpg?180|Jersbek Golf Club}} Jersbek Golf Club
+{{id_de:einstellungen:kundenterminal:hohenhardtner_hof_011.jpg?180|Golfclub Hohenhardterhof}} Golfclub Hohenhardterhof
+{{de:einstellungen:kundenterminal:heckenhofterminal.png?120|Gut Heckenhof}} Gut Heckenhof\\
+{{id_de:einstellungen:kundenterminal:csm_saeckingen.jpg?180|Golfclub Bad Säckingen}} GC Bad Säckingen
+{{de:einstellungen:kundenterminal:burgdorfergc.jpg?170|Burgdorfer Golfclub}}Burgdorfer GC\\
+{{de:einstellungen:kundenterminal:gcowingen.png?130|Golfclub Owingen}}GC Owingen
+{{de:einstellungen:kundenterminal:terminaljacquelemans.png?180|Jacques Lemans}}Golfclub Jacques Lemans
+Further self-service terminals can be visited:
-==== Installed Terminals ====
+  * Golfpark Otelfingen (CH) (TRONDHEIM)
+  * Golfpark Oberkirch (CH)(SKAGEN and TRONDHEIM)
+  * Golfpark Holzhäusern (CH) (2x TRONDHEIM)
+  * Golfpark Martim (D)(TRONDHEIM)
+  * Golfclub Linsberg (A)
-{{:id_de:einstellungen:kundenterminal:terminaljersbek02.jpg?180|Golfclub Jersbek}} Golfclub Jersbek
-{{:id_de:einstellungen:kundenterminal:hohenhardtner_hof_011.jpg?180|Golfclub Hohenhardterhof}} Golfclub Hohenhardterhof
-{{:de:einstellungen:kundenterminal:heckenhofterminal.png?120|Gut Heckenhof}} Gut Heckenhof\\
-{{:id_de:einstellungen:kundenterminal:timmendorf.jpg?180|Golfclub Timmendorf}} GC Timmendorf
-{{:id_de:einstellungen:kundenterminal:csm_saeckingen.jpg?180|Golfclub Bad Säckingen}} GC Bad Säckingen
-{{:de:einstellungen:kundenterminal:burgdorfergc.jpg?170|Burgdorfer Golfclub}}Burgdorfer GC\\
-{{:de:einstellungen:kundenterminal:gcowingen.png?130|Golfclub Owingen}}GC Owingen
-{{:de:einstellungen:kundenterminal:terminaljacquelemans.png?180|Jacques Lemans}}Golfclub Jacques Lemans

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